Business Support And Administration Officer
Sales & Business Development
Banking & Finance
The Business Support and Administration Officer is responsible for providing high quality administrative support to the Lagos team to ensure the smooth running of the office , covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute taking for key meetings.
Minimum Qualification: Degree
Experience Level: Entry level
Experience Length: 2 years
BitPesa is a cutting-edge online payment platform that leverages Blockchain settlement to significantly lower the cost and increase the speed of business payments to, from and within sub-Saharan Africa. BitPesa's clients range from African businesses and multinational companies paying suppliers as far as China and Dubai to international remittance companies using our API services for white-label payments to dozens of bank networks and mobile money operators across Nigeria, Kenya, Uganda, Tanzania, Senegal, and the DRC.
The role holder will report to the Senior Business Support Associate on regional administration matters, office management and provide cover when required.
Support the Legal & Compliance team to complete compliance forms and gather due diligence documents;
Execute knowledge management activities by ensuring that corporate documents are gathered, stored, and organized in Google drive;
Maintain catalogue of business contacts;
Support team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency;
Schedule internal and external meetings;
Coordination of all travel and accommodation requests (domestic and international);
Apply for travel visas and work permits;
Support the team in coordinating offsite/virtual gathering & annual festive event in December, and any other ad hoc events throughout the year;
Support the collection, submission, and approval of expense reports by maintaining a record of daily expenses in the office and submit to the finance team monthly using Expensify;
Raising purchase orders and receipting expenditure on Expensify;
Provide support to the resourcing element of the team when capacity allows;
Manage the signing, notarizing, and delivery of documents to legal & compliance
Organize team events (birthdays and team lunches);
Manage office-related equipment, suppliers and invoices;
Provide basic IT support;
Ensure office equipment and facilities (e.g. printers, photocopier) are maintained;
Maintain an up to date health and safety policy
At least 2 years of experience in administration, office management, and/or business support
High quality organisational skills are key, yet the role holder will also have to be flexible enough to respond to changing situations.
Strong computer skills (Microsoft Word, Excel, PowerPoint, Adobe Reader, Skype)
Able to effectively manage and prioritise own activity.
Good accuracy and attention to detail with all tasks.
A resilient team player with great drive, enthusiasm and passion.
An understanding of the importance of correctly handling and storing confidential information.
Good communication skills, with the ability to determine who needs to be kept informed on specific topics.
Confident dealing with people at all levels of an organisation, to build strong relationships and challenge when necessary.
A team player with the ability to take the lead when necessary.
Keen to learn and progress, with a very flexible approach to work and changing deadlines
French / Spanish speaking is an added advantage.
This position has a competitive salary and benefits